三力网络

1. Maintain the existing customer resources, keep good communication with the middle and senior management of the hotel and establish a long-term and stable good cooperative relationship, and constantly open up new markets.
2. Based on the cooperation of the team, independently complete the sales of software and hardware and other products for the hotel industry, and completes the sales task.
3. According to the customer demand and market changes, put forward suggestions for the improvement of the company's products.
4. Carry out effective internal communication and complete sales work plan and report on a regular basis.

1. Bachelor degree or above, excellent English listening, speaking, reading and writing skills.
2. At least 2 years sales experience in hotel service industry to hotel or owner, if successful and verifiable sales performance is preferred.
3. Familiar with the internal operation process of high-end hotel, have a certain understanding of hotel operation needs.
4. Having hotel industry system integration, hotel management software sales experience is preferred.
5. Have sales enthusiasm, and strong compressive ability; excellent listening, understanding, communication skills. Cheerful personality, strong motivation for achievement, a high degree of professional self-discipline.

1. Formulate and improve the customer service official account business plan and various management systems, promote the healthy development of the official account operation, and enhance the overall popularity and attention.
2. Optimize and improve the online service operation process to provide the service quality higher than the industry average level of SLA.
3. Manage customer database, including customer BOM, contact, SLA, contract basic information and so on. To ensure the accuracy and effectiveness of the information.
4. Through effective data analysis, put forward a new method to improve after-sales service fault resolution and user experience, and keep trying and improving.
5. Collect users' opinions and suggestions on customer service official account function, use habits and so on, put forward constructive suggestions and supervise the implementation.
6. Maintain active users, activate silent users, discover and promote high-quality users, guide users to produce content, and enhance interaction.

1. Bachelor degree or above, at least 3 years experience in UGC community operation and management or product manager.
2. Have a deep comprehension and understanding of the operation process, management and assessment mode of SAAS platform, management tool platform and so on.
3. Experience in Internet B2B2C platform operation is preferred.
4. Have the ability of service iteration and innovation.
5. Priority with data management and analysis capacity.