Voice Solutions
Traditional voice networks have evolved significantly, creating possibilities for businesses to enrich their existing PABXs with advanced applications and features, and preparing for future network expansion and the adoption of new technology, such as IP Telephony.
3D TGNT works hand-in-hand with customers to provide the correct telephony system for achieving business profitability and efficiency via greater employee productivity, reduced operational and capital costs and improved customer services.
Circuit Switching
We offer a wide range of solutions for delivering traditional voice services over circuit-switched networks. These including advanced voice features, data connectivity, LAN communications, computer telephony integration (CTI), and information services for communication applications ranging up to tens of thousands users.
Our solutions enable you to seamlessly migrate into the voice over packet networks without sacrificing the existing applications and services. It allows the enabling to the world of IP Services.
IP Telephony
3D TGNT expertise in IP telephony / Voice over IP (VoIP) assists companies to evolve existing networks to new IP technologies without sacrificing existing infrastructure investment.
3D TGNT full-service IP convergence skills-base can deliver end-to-end IP telephony services from consultancy to design, implementation, on-going maintenance, support and security of the converged network.
Our VoIP solutions offer customers a choice in deployment options, with a full suite of business building applications for revenue generating opportunities, while delivering cost reductions. Our VoIP offering is enhanced by the multimedia services, which remove the barriers of distance and location with applications including video conferencing, instant messaging, collaborative whiteboarding, and dynamic call handling.
Converged Networks
We offer a communication system that integrates sophisticated voice and data capabilities, VoIP gateway functions, and QoS data routing. It provides customers with a choice of IP-enabled or pure-IP strategy by adding applications as their business needs evolve. It is one of the most sophisticated and reliable converged voice and data solution for small organizations, multi-sites and enterprise branch offices, small and medium-sized businesses. This approach to IP telephony literally transforms multiple networks into a single multi-service network while driving simplicity to the desktop. It is a business-building suite of advanced applications that build on the capabilities to deliver the following:
¡¤ Interactive Voice Response (IVR)
¡¤ Increased Digital Station Capacity
¡¤ Silent Monitoring for Call Centres
¡¤ IPSec Client Support
¡¤ Silent Monitoring for Hunt Groups
¡¤ Network Configuration Manager?
¡¤ Hot Desking
¡¤ CDR enhancements
¡¤ Additional buttons on IP telephones
¡¤ VoIP interoperability
¡¤ Increased Analog Station Capacity
¡¤ Telephony routing enhancements
Please note our solutions and services vary from country to country. We request you to check with your local 3D TGNT office for solutions and services availability.