When looking for any new technology or outsourcing a piece of your business, it helps in the creation and evaluation of an RFx to have an experienced and knowledgeable partner on your side. At 3D TGNT we provide RFx support for all aspects of contact centre including Requests for Information, Proposal, Tender in the areas of:
¡¤ Technology - selection of either points solutions or complete turnkey solutions.
¡¤ Outsourcing - either contact handling or non core operational activities.
¡¤ Services - post sales or full managed services.
We will assist customers in the preparation of the RFx, write it, publish it, gather response and conduct full evaluations, or any part thereof. Most importantly, however, we take the time to understand your business needs, your strategic drivers and focus on finding solutions that meet or exceed your requirements against stated timelines and budgets.
We also provide contract negotiation support services. To find out how we can help you with your RFx preparation, please contact us.